Relationship Capital - The Single Most Effective Tool for Connecting Different Kinds of People

CNN's John Sutter talks with rachel parrish, the executive director of an organization called welcoming america. Parrish says that if you want to understand her work, you first need to back up and understand two kinds of relationship capital. When we reach outside of ou group and into another one, that is when we get a second kind of relationship capital - bridging capital.