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15min chapter
AI in Industry: Trust, Return on Investment and Future - Maria Sukhareva
DataTalks.Club
Navigating the Risks of AI in Communication
This chapter explores the complexities and risks associated with using large language models (LLMs) in chatbots, focusing on their tendency for errors and misinformation. It emphasizes the importance of human oversight in AI applications to mitigate risks, particularly in sensitive areas like customer support and translation. The discussion also highlights personal anecdotes involving AI pitfalls, reinforcing the need for education on the limitations of AI technology.
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