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Conflict Management: Building Rapport and Staying Composed with Daniela De Gregorio

Negotiate Anything

00:00

The Importance of Awareness in Negotiation

"Awareness knowledge ability, acronyms that I always put in front of me when I have to face a difficult conversation," he says. "I would like to give hope in facing conflicts in future and violent person", the author adds. In general, disputes won't be more scary if we can think about them as movement of an imaginative dance, she concludes.

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