2min chapter

Troubleshooting Agile cover image

Motivational Interviewing

Troubleshooting Agile

CHAPTER

How to Be Empathetic to People

A friend's wife is a counselor and he asked her for material empathetic listening. She told him about motivational interviewing, so he got the book and read it. The technique comes out of addiction therapy when it had the major insight that it doesn't do any good to tell people, hey, don't do drugs because drugs are bad.

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