Reducing Complexity and Optimizing Operating Models

750: We celebrate 750 episodes of Technovation with a discussion featuring Arthur Hu, Lenovo’s Global Chief Information Officer, and Chief Technology and Delivery officer of its Services and Solutions Group (SSG). Peter High discusses with Art the development of SSG, his expanded role within Lenovo, and how this group bridges the gap between IT and the new business group. We also touch on how he divides his time and team across his CIO, CTO, and Chief Delivery Officer roles. Art shares insights on the upstream impacts of new models within SSG and how Lenovo helps organizations navigate the complexities of global business. We also talk about learnings pre- and post-pandemic on managing global teams effectively, the technology that has helped keep him in touch with his team, and the necessity of being physically together in the workplace to build trust. Finally, Art gives his perspective on emerging technology trends and reflects on the secrets to his career success.