The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

Intercom presents Engineer Chats

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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The Process of Disambiguation

Engineers can very naturally get sucked in to the deep rezome level of disinviguation. A figuring a head avails something, because that's often more comfortable or an easier not tor so to connect all this with a concrete example, jamie presents this one. So when we were looking at how the billing system sent data to zora, and how it tried to insure that the state was synchronized between the two,. We had to have an understanding of how the current system did it in order for us to just get that kind of disambiguation of the current system in place.

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