Southwest Airlines's Historical IT Challenges and Modernization Efforts

Southwest Airlines had a terrible, horrible, no good, very bad holiday season. The cancellation of 15,000-plus flights between Christmas and New Years will weigh on its fourth quarter results, but consumers' memories are short and the airline will survive. Edward Russell and Jay Shabat discuss. Plus, what European country does Eurocontrol's latest data show led the continent's air traffic recovery last year?

Further Reading:

European Airlines Could Face Steep Operational Challenges in 2023 by Jay Shabat

Southwest’s Meltdown Should Be a Technology Warning for Airlines by Justin Dawes