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CNN Tonight
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The Future of the Industry
Danny Cevallos: There are some benefits to consumers like AI can be really fast. But the huge challenge Danny is that people don't always know when they're talking to these bots They sometimes think they're humans and that becomes an issue when it's highly personal communications things like your health. He says we should have humans who are responding to people especially again for things like health and emergency communications but we're displacing them with chatbots because it's easier and it's cheaper. And one would say this humbles is a failure of it Yes, he said.
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