3min chapter

The Decision Corner cover image

The cognitive illusion of debias training with Neil Lewis Jr.

The Decision Corner

CHAPTER

Building Back That Trust

How do you build back that trust once it's been lost? I think part of that goes back to one of the things i mentioned earlier, about really taking the time to listen and her what people have perience in that place. If you're just quickly reacting, then you're not listening, you are just trying to react e par scandal. And then building sort of a plan around addressing those wrongs to go along way.

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