The Uniqueness of Ludovic's Case Study

Ludovic was on the hiring committee when he came into Smartsheet. He specialized in mobile and did a great job of following UX process, but not like so rigidly that he was doing it like a checklist. Colton: Ludovic taught himself his case study was unique because you hadn't seen all these other examples. The way I liked to think about the UX process is either as a detective or a treasure hunter. You learn what you can and that tells you where you need to go next.