The Biggest Lessons and Insights from Gartner’s Supply Chain Top 25
Gartner ThinkCast
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The Role of the Chief Supply Chain Officer
Mikeand: The role of the chief supply chain officer has evolved overtime. He says that before pandemic, it was seen as kind of a group of people below deck. That is certainly changed, right? We've been now allowed to be above deck,. Andin many instances, the captain has said to us, i need you to steer the ship. Mikeand: 71% of them have some ownership or responsibility around customers service and the customer experience. 50 % have new product introduction responsibilities. 58 percent are now having more and more responsibility around e s g.
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