How to Win Friends & Influence People by Dale Carnegie | Audiobook Summary
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9 Ways to Change People Without Offense or Resentment
Praising someone sincerely builds their confidence and sets a positive foundation for them to receive feedback on potential areas of improvement. Call attention to people's mistakes indirectly, rather than directly criticizing the behavior you wish him to change. Ask questions instead of giving direct orders; no one likes to take direct orders. Make competition or throw a challenge to appeal to people's desire to be important to excel and win.
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