Creating a shared product mission & energizing your teams | Brian Donohue (Intercom's VP of Product)
The Seed Stage - formerly "the June Podcast"
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The Importance of Iterating on Pricing
Pricing is a beast, but it's conceptually incredibly interesting. It just has this cold hard market reality. We've got like 20 different pricing plans that our customers are on. That is great technical and product debt to carry around. But the challenge of iterating on pricing is the cost because you can't casually push everyone over to it.
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