How to Build a Habit of Listening With Empathy

The habit of listening begins with the mindset, my job is to feel not fix. Great listeners speak second rather than first so that they can hear other people's perspectives and share it later. Do you have the skill to close your mouth and quiet your mind to really give yourself the opportunity to pay attention? Then finally, when it comes down to it, now you're in a meeting and you are hearing a problem that you can fix. Let me know what you think of this.