The Significance of Staying Close to Consumers for Business Success

Kory Marchisotto is the Chief Marketing Officer of e.l.f Beauty, a beauty company that surpassed over $1b in annual sales. They're digital first brand builders, taking the internet by storm and connecting closely with their customers. In this episode we talk about why Kory invests heavily in their brand, how every employee is a shareholder and why they collaborated with Liquid Death.

Timestamps:

00:00 - Intro
01:15 - Kory’s background
06:11 - Founding story of e.l.f
08:39 - How do e.l.f make their products so affordable
11:30 - Why e.l.f are investing in brand building
15:15 - Staying close to your consumer
19:44 - Bringing customer insight into the business
21:23 - Staying agile as a large business
23:43 - Where have e.l.f invested marketing spend
27:28 - The e.l.f customer demographic
30:57 - e.l.f’ x Liquid Death collaboration
33:24 - e.l.f x Chipotle
37:01 - The e.l.f culture and why it’s important
41:00 - Kory’s advice to younger marketers
44:08 - Why Kory shares her learnings so much on LinkedIn