Empowering Agency Through Understanding Mental Models

In this episode, Drs. Derek and Laura Cabrera of Cornell University flip the script on one of the most accepted habits in work and life: problem-solving. They explain why jumping straight to solutions is actually a bias—one that blinds us to what’s really happening in the system.

With stories, metaphors, and practical insights, they unpack how most “problems” are actually just feedback—and why understanding the system is always more powerful than solving the surface issue. If you’re tired of putting out fires, this episode will help you step back, zoom out, and finally see the bigger picture.