Embracing Innovation in Customer Experience

No doubt about it: the world is changing fast. 

As a leader, how do you help your team navigate that uncertainty instead of feeling overwhelmed by it?

Listen to this conversation with John Peyton, the CEO of Dine Brands – which includes IHOP, Applebee’s, and Fuzzy’s Taco Shop.

You’ll find practical strategies to help your team stay agile and act with urgency.

Because, let’s face it: a fast-changing world also brings a ton of opportunities if you know how to respond to them.

You’ll also learn:

• The real value of AI for businesses
• Three questions to answer if you want to differentiate your brand
• How to drive home a big message so it actually sticks
• The #1 leadership quality you need to connect with younger generations

Take your learning further. Get proven leadership advice from these (free!) resources:

The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go 

Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day

Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.