Delivering a Service

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At get hup, when i joined, i had product engineering, design and a host of other functions as well. We called that e p d, as most people do, engineering, product in design. And eventually all three of those reported up to the ceo. It was a mistake to break up the epd from one person who was not the ceo into the ceo," he says. "I think it has to do more with what the organizations expectations are"

We welcome Jonathan Nolen, Senior VP of Engineering and Product at LaunchDarkly, to talk about his 100+ people Product Delivery team - a term coined by the company, where Engineering, Product, and Design come together.

Key Takeaways:

Tech companies should shift their mindset from building and shipping software to delivering services to customers.
Having Engineering, Product, and Design as one team with shared goals is key for all companies delivering services.
Impact is not just about visibility. Your teams need to articulate what their impact is, preferably in one sentence.
Structuring your orgs right is necessary for scaling, but finding the right individuals is essential for success.

Deep dive into the topics discussed in this episode at go.developingleadership.co/ep17

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Developing Leadership is a podcast presented by Athenian. We are introducing the world of engineering to metrics and data that improve processes and help teams. If you want to learn more about data-enabled engineering, go to athenian.co