FROM FRESHWORKS AND FAST CO. WORKS: What is the future of the employee experience?
The New Way We Work
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Employees Are the Key Linchpin for Business Leaders and Owners
Employees continue to be the key lynch pin for business leaders and business owners in terms of making sure that their customers are being met where they're needed. If all you want to do as a customer service agent is you want to help themuik, solve their issue. And imagine if all day, every day, it took you five seconds to solve their issue? Or maybe if there was an a i bot that could solve the rote easy ones,. "The more we can focus on making sure our employees are equipped with what they need, i think the more successful will be," he says.
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