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Susan Cain on The Power of Introversion, Processing Sorrow, and Writing
Elevate with Robert Glazer
The Highest Leader Sets the Bar
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There's a video that was put on by the Cleveland Clinic to help train their caregivers and empathy. It takes you through the hospital corridors past all these random people who would normally walk past and not really think about, except in this case there are little captions telling you thought bubbles. The person leading really will set the bar for the entire team.
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