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Ownership and Organizational Goals
The chapter discusses the concept of ownership in relation to geek norms and how it relates to organizational goals. The speaker highlights the importance of autonomy, empowerment, and responsibility in achieving success. They provide an example from Amazon, where a heavy bureaucratic process was hindering innovation and growth. The chapter emphasizes the need to prioritize the goals of the organization over rigid processes and encourages delegating responsibility and providing autonomy to employees.