You Need to Remind People to Do Things That You've Reminded Them to Do 20 Times Before

Ifchanis: There's never going to be a time where you don't have to remind people to do things that you've reminded them to do 20 times before. And i think that's the point you're making about training and then saying it again and again. Ifchanis: It does feel silly sometimes that say the same thing over and over and over again. But we do it anyway, because that's how people know we really mean it.