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418: How to not compete on price again

The Sweaty Startup

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Leveraging Data for Competitive Advantage in Timely Services

This chapter explores the critical role of data in enhancing business competitiveness, especially in delivering timely customer services. The discussion includes strategies from the storage industry, such as overstaffing for last-minute needs and trend tracking for demand anticipation, all while emphasizing the importance of careful planning and efficient service delivery.

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