Measuring GenAI Value: Metrics and Footwork

Is your organization stuck in AI pilot purgatory? CIO strategic advisor Tim Crawford reveals how enterprise AI is fundamentally transforming the CIO role, and why the decisions you make today will determine which IT leaders succeed tomorrow.=======Please support our sponsor Emeritus: Explore executive education programs from Emeritus, in collaboration with top universities: https://cxotalk.partner.emeritus.org/=======In CXOTalk episode 898, Tim breaks down the massive multi-dimensional impact AI is having on CIOs: from daily operations and decision-making to board-level relationships and business transformation. You'll discover why efficiency gains are just the beginning, and how strategic CIOs are leveraging AI to drive real business outcomes—not just run technology projects.🔗 RESOURCES:🔷 Show notes and resources: https://www.cxotalk.com/episode/the-cios-new-mandate-enterprise-ai🔷 Newsletter: www.cxotalk.com/subscribe🔷 LinkedIn: www.linkedin.com/company/cxotalk🔷 Twitter: twitter.com/cxotalk🎯 KEY TAKEAWAYS:- How AI is changing the CIO's day-to-day responsibilities and strategic influence- Why 75% of AI projects fail to prove ROI (and how to avoid this trap)- The critical difference between efficiency plays and transformational innovation- Why change management is now the CIO's #1 responsibility for AI success- The truth about Chief AI Officer roles vs. strategic CIO positioning- How to escape AI pilot purgatory and achieve measurable business outcomes⏱️ TIMESTAMPS:00:00 🤖 The Role of AI in Transforming the CIO's Responsibilities05:40 🚀 Overcoming AI Pilot Purgatory and Achieving Business Outcomes11:20 🌐 Navigating the AI Hype and Embracing Innovation12:21 🤖 Adapting Business Operations for AI Integration13:20 📊 Measuring AI Value and Business Outcomes22:35 🔒 Security and Governance in AI Implementation24:07 🤖 Challenges in AI Governance and Data Management26:03 💼 AI's Impact on Business Processes and Workforce28:58 🌍 Sustainability, Partnerships, and AI Proof of Concept Challenges35:16 ⚖️ Balancing Business Objectives and AI Project Success38:39 🤝 The Importance of Relationships and Process Understanding43:56 🤖 AI Ownership, Decision-Making, and Vendor Relationships46:26 🤝 Strategic Use of External Partners in Organizations49:33 🤖 The Role of AI in the C-Suite51:16 📅 Closing Remarks and Upcoming Events💡 ABOUT CXOTALK:CXOTalk connects you with the world's most innovative business leaders, senior executives, and experts sharing insights on AI, digital transformation, leadership, and innovation. Every episode brings you actionable strategies from those leading change in their organizations.#CIO #ArtificialIntelligence #AITransformation #DigitalTransformation #ITLeadership #BusinessStrategy #EnterpriseAI #TechnologyLeadership #CXOTalk #ExecutiveLeadership #AIStrategy #ChangeManagement #Innovation #BusinessOutcomes👍 If you found this valuable, please LIKE and SHARE with your network.