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David Cutler - The GAME of Innovation

The Innovation Show

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How to Design a Great Problem Solving Process

One common thing that happens with organizations is someone will come in and they'll describe the problem maybe in a beautiful and accurate way. That leaves the door open for any kind of comment, so part of designing a great process is not coming up with the answers but letting folks know what kind of problem solving lens you want them to think through. The second part of the book focuses on these what I call the five lenses of problem solving that are necessary when designing questions or prompts.

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