2min chapter

Indie Bites cover image

How focusing on customer happiness led to success for KnowledgeOwl - Marybeth Alexander

Indie Bites

CHAPTER

Intentional Product Development and Customer-Centric Design

This chapter explores a software company's deliberate approach to product development centered on knowledge-based solutions. It highlights the significance of maintaining product identity, incorporating customer feedback, and avoiding expansion into unrelated areas to prevent product bloat.

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