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7min chapter
The Biggest Customer Conundrum
REWORK
The Dangers of Big Clients
This chapter explores the challenges of serving large enterprise customers, highlighting issues of scaling and pricing that can threaten a company’s sustainability. The speaker reflects on the detrimental impact of relying too heavily on big clients, advocating for a simpler business model that fosters healthier work culture and product development.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode