5min chapter

Private Practice Owners Club cover image

Practice Owners Manual Series, Part 5 - Clinical Sales: The Purpose Driven Provider Program With Adam Robin

Private Practice Owners Club

CHAPTER

Enhancing Patient Experience Through Strategic Communication

This chapter focuses on the crucial role of patient touchpoints in healthcare, from the first phone call to various stages of their journey. It highlights the importance of effective communication and ongoing assessment of interactions to improve patient experience and align with healthcare values.

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