
EP 133 | Basel Fakhoury (User Interviews) - Transitioning from a transactional to a subscription pricing model: How it affects customer retention.
CHURN FM
00:00
User Research
Users typically use the platform t what ar some of the projects they that theyare working on a day to dey bestes, yes ely. We find that customers really want to be in constant conversation with their users to figure out who else in your team would geve value about around this? What are the other tools you're using? And therefore, like the customers, i use it the most often and use regularly. Or actually larger companies, to enterprises like las and micriso potify calgat large companies like that ind they use r relly across the product life sycle.
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