043: Making New Designers with Laura Klein
User Defenders – UX Design & Personal Growth
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The Importance of User Expectations in Design
Users have this expectation now that things will just work, which I don't know where they got that from. They're not the people who are going to put up with all sorts of nonsense because they just think that technology is so cool. Most humans have lives and goals and things they want to do. And that's what is true of 99% of technology users now, whichI don't think was true in 1994.
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