HBR IdeaCast cover image

Breaking Through When You Feel Stuck

HBR IdeaCast

00:00

Innovative Solutions for Family-Friendly Shopping Experiences

This chapter explores how reducing friction can improve consumer experiences in shopping malls. It highlights a creative solution, inspired by parental feedback, that involves installing jungle gyms to ease the challenges of shopping with children.

Transcript
Play full episode

Remember Everything You Learn from Podcasts

Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
App store bannerPlay store banner
Get the app