Is There a Balance Between Tenacity and Innovation?

Rickybus: I think it just boils down to having the tenacity to know that a lot of things aren't going to work, and you've just got to keep going until you find out what does work. The biggest thing was, at one point, without going too much of the back story, i screwed up and lost eight hours of customer data when i was trying to resize some servers," he says. "I mean, everything from dealing with a fraud, you know, consumed a couple of weeks of attention"