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2min chapter
Leveraging AI and Executive Business Reviews to Elevate Customer Satisfaction and Growth ft. Paul Staelin (Vercel)
Unchurned - The No. 1 podcast for Customer Success
Proactive Customer Support and Executive Business Reviews
This chapter focuses on anticipating customer support issues to prevent escalations and emphasizes the transition from Quarterly to Executive Business Reviews. It highlights the advantages of engaging with executive buyers to celebrate success and align organizational goals for improved customer satisfaction and growth.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode