When stakes are high: outcomes versus decisions

Michelle Florendo shares her journey from following the immigrant dream of Stanford, an MBA, and a "good job" to discovering she was miserable and needed to chart her own path. As a decision engineering expert, she reveals the three essential elements of every decision (options, objectives, and information), explains why we confuse decision quality with outcome quality, and shares how embracing uncertainty—not just managing risk—can unlock possibilities we never imagined.

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