Adam Cheers: I'm very energetic, as you might hear. And I'm also good at making decisions and making them quickly. In that period, it was the flip side of my strengths. But I'm moving so fast that I'm not recognizing how to move them down into the organization or across to other people. It's the rubber band theory of leadership. The culture of a organization is the worst behavior you tolerate. We'd be in a wonderful place if the worst thing that happened is that the boss sometimes interrupts you. He says we have an institution every Wednesday morning reviewing our deaths and major complications for the patterns underlay them.

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