The Product Manager cover image

How to Navigate “Growing Pains” in Scaling Orgs (with Matthew Wensing, Head of Product and Design at Customer.io)

The Product Manager

00:00

Navigating Leadership in Growth Phases

This chapter explores the transition into leadership roles at Customer.io, focusing on the challenges of managing products during critical growth stages. It highlights the importance of emotional intelligence, clear communication, and adapting processes as organizations scale. The discussion emphasizes the necessity for leaders to balance autonomy and direction while integrating new hires and maintaining alignment in expanding teams.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app