4min chapter

Product Love cover image

Bella Renney, Head of Product at Tray.io: north star metrics

Product Love

CHAPTER

What's the Difference Between a Customer and a Product Manager?

Rag: It's tough to make all your decisions based on those experiences that those two eprise customers have had with, maybe with their respective, sort of ten or 50 users each. But it's helpful to to inform and to make a sort of common sense approach before just totally discounting. Tell me about some interesting ways you've seen product to managers who stay are a customer. Didy: There's quite a few. What we have seen, which has been pretty interesting, is the way that one of the pmsin in my team works specifically looking at our connectors. She looks at how frequently those connectors are used by how many people and how fast they use them. So

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