15min chapter

In Good Company with Nicolai Tangen cover image

Microsoft Chairman & CEO: AI, chip shortage, empathy, and poetry

In Good Company with Nicolai Tangen

CHAPTER

Empathy Driving Innovation and Personal Growth

The chapter explores the significance of empathy in fostering innovation, design thinking, and meeting customer needs effectively. It delves into the speaker's personal journey of developing empathy through life experiences, particularly focusing on the profound impact of their son's birth and passing. The narrative highlights the transformation from a self-centered perspective to realizing the importance of empathy in becoming a better manager, co-worker, and innovator.

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