When Do We Add Intelligence to Automation?

When is intelligence needed, if at all, on this automation journey? Maybe, maybe. For many projects, we don't need to have a intelligent system that iis not going to add any value. It'll probably add a lot of complexity, and it'll probably break things that are working perfectly fine. But then there are many other systems that do. You know, complicated systems around purchasing and fulfilment and and customers support. And lots of those things do r variability,. because customers support doesn't always happen in the exact same way all the time. That's when we can introduce a intelligence. Automations all about repetition. Intelligence, if you think how wath your brain is doing