Airbnb lost 80% of its business in just eight weeks. The company was about to go public at the time. Airbnb rebuilt itself from the ground up, and now has a $20 billion valuation.
After guiding the company through a near-death experience, Airbnb’s Brian Chesky talks with Rapid Response host Bob Safian about what he learned and how responding to a crisis both reveals your character and teaches you what’s most important. Recorded live on stage at the Masters of Scale Summit in San Francisco.