In most of the modern world, the average person has an astonishing resource for any disastrous situation: you find a phone, then dial 3 numbers to be immediately connected with someone who can call police, EMTs, fire fighters or other first responders. It's a fantastic concept, and though it remains a work in progress, these resources inarguably save lives. But how did we get here? Join Ben, Noel and Max as they delve into the suprising evolution of emergency call lines -- along with some hilarious examples of calls gone wrong, especially when callers have their own definitions of "emergency."

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