I look at site traffic, marketing qualified leads and then I look at pipeline. Web traffic is obviously a sign of awareness. You can get more granular on traffic looking at things like direct traffic. So people that are just typing in attentive.com is a good proxy for brand awareness. If there's a drop off there, sometimes there's an issue with inside sales productivity.
Our guest is Sara Varni, CMO of Attentive, a conversational commerce platform. Before joining Attentive, Sara was Twilio’s CMO and spent 10 years as a senior marketing leader at Salesforce.
In today’s conversation, we talk about what startups can learn from enterprise marketing playbooks, particularly around creating and honing a corporate message. Sara takes us behind the scenes at how companies like Twilio and Salesforce craft a corporate message from the ground up, and tweak it as the company grows. She also shares specific advice for marketers with sights on the CMO seat, including how to form collaborative, not combative relationships with sales counterparts.
You can follow Sara on Twitter at @SaraVarniBright
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