The Profitable Property Management Podcast cover image

152: Nothing But Class w/ Brian Phelt

The Profitable Property Management Podcast

CHAPTER

Is There a Balance Between Enforcement and Empathy?

"I have no problem switching between the two. We could be empathetic as much as I'm allowed within those confines, because I'm used to working within rules," he said. "Some people cannot help themselves, and you're gonna have to help them, right? In that scenario."

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