Best Buy: Hubert Joly
Wisdom From The Top with Guy Raz
00:00
Are You Born With Leadership Qualities?
I mean, it sounds like what you're saying is that your competitive advantage is that you're selling the thing you're selling is human interaction. And so it has allowed us to innovate in a way where it's really hard for anybody else to compete. When I watch some of our frontliners, some of our store GMs, my view is that when I, my next life, I want to come back just like us. Exactly what it looks like 20 years from now is hard to predict because we're going to continue to innovate.
Transcript
Play full episode
