Best Buy: Hubert Joly
Wisdom From The Top with Guy Raz
Are You Born With Leadership Qualities?
I mean, it sounds like what you're saying is that your competitive advantage is that you're selling the thing you're selling is human interaction. And so it has allowed us to innovate in a way where it's really hard for anybody else to compete. When I watch some of our frontliners, some of our store GMs, my view is that when I, my next life, I want to come back just like us. Exactly what it looks like 20 years from now is hard to predict because we're going to continue to innovate.
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