67: Successful Business Model Change with Caroline Johnson - the journey from Service to Value
untalented
Shifting From 'We' to 'You': A Client-Centric Approach to Value
This chapter explores the shift from a service-oriented mindset to one centered on value creation for clients. It encourages listeners to adopt a client-centric language, emphasizing 'you' over 'we' to better articulate the utility of their offerings from the clients' perspective.
00:00
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
