The Importance of Kindness and Humanity in High-Performing Cultures

Trace: I'm willing to listen it doesn't mean say I have to agree with you but a decision has to made ultimately. The other thing is about transparency and I feel that within the roles is a lot of management feel that by not telling people information protects them. By telling them the information they feel well armed to go into battle or going onto people. Well you've listened to it at the moment. You see it in the past where you see bad cultures or bad environments, so now I'm really clear.