Business leaders often use the neayork times test, or wall street journal test. But there's many situations in a complex business environment where you can't predict exactly what's going to happen. The friends and family test is another important way to assess your actions.
“A mistake that some leaders make is to assume that the people in your organization share your core values. Some of the time some of them do, but there's a bunch who don't, and those are the most difficult sorts of situations.”
In this podcast episode, Political Science professors Neil Malhotra and Ken Shotts sit down with host and lecturer Matt Abrahams, to discuss how to lead others whose values may not align with your own.
“The most effective thing you can do is to understand the other person's story and frame the language and arguments around them. And I think kind of this is what framing is about, it's fundamentally about being empathetic.”
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