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How to Manipulate People With a Digital Platform
A digital platform can change the rules for minute to minute. This becomes a very, very powerful way to manipulate people. We're so accustomed to living in a deterministic universe where, you know, you press the lever and a thing happens. Not because there's a person sitting between the lever and the thing making a decision from moment to moment about whether or not the thing is going to happen when you pressing the lever.