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Support 2.0: Reimagining Customer Support & Networking via AI Agents with Irosha de Silva

This New Way

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Transforming Customer Support with AI

In this chapter, the speaker explores the significant impact of AI agents like Bordy on customer interactions, emphasizing their ability to create natural and engaging conversations. They share their entrepreneurial journey and the motivation behind developing intuitive AI support systems that enhance user experiences in customer support. The discussion highlights how advancements in AI technology are revolutionizing traditional support methods and enabling entrepreneurs to rethink their business strategies.

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