The Power of Feedback in Performance Improvement

Description: Dr. Julia Armendariz joins Kaylin, Sharmin, and Cheryl to discuss feedback. She shares why giving feedback is so critical as well as an approach to feedback and goal-setting with learners. She also debunks common myths, highlights potential pitfalls, and shares her strategies to create a positive team learning environment.

Julia’s bio:

Julia Armendariz, MD, is a hospitalist and clinician educator in the Bay Area who works closely with trainees on the wards and in the classroom.  She is the co-director for the Medical Education Elective for the Stanford Internal Medicine Residency, where she shares her passion for Med Ed with Stanford junior and senior residents.  Her special areas of interest within Med Ed are communication, specifically feedback, and the struggling learner. She is also a facilitator for a national CME course called MODEL (Maximizing Ongoing Development and Educational Leadership) within the Veteran’s Administration, where she delivers a feedback workshop for attending physicians.  She is currently collaborating with faculty at Stanford and other academic programs for research projects, including resident perspectives on faculty feedback delivery, how to improve feedback skills for attending physicians, and how to coach feedback givers. Outside of medicine, Julia loves gardening, the ocean, and spending time with family and friends.